Water kefir may seem challenging at first as there are a lot of contributing factors. However, our customer service team is highly knowledgeable and would be happy to work one-on-one with you to ensure your success in making water kefir. Send an email to and explain what you are experiencing.

If after talking with our team and you are still not completely satisfied with one of our products, we will issue a refund.

Hey! Just like every other shop, we use cookies. Using our site means you’re okay with that. Find out what that means here.

Subscribe to our newsletter to get 15% off your first order and a free recipe ebook!